FAQs

Where can I find NCB toolkits and free resources?
Toolkits and free resources that are available online are within the free resources section of the website. If you can't find the toolkit you want here, please contact our Library Information Service on 020 7843 6008 or at library@ncb.org.uk.

How do I report a broken link on your website?
Please tell us by emailing websupport@ncb.org.uk and we will fix the link as soon as possible.

How can I view PDF files on the website? You need to have the latest version of Adobe PDF Reader to download and view PDF files correctly.

What is your linking policy?
We do not generally link to third party sites from our public site but we do offer a resource of useful links to our members. If you think your site may be helpful for NCB members, please contact us at membership@ncb.org.uk.

I can't see the content on your site properly?
NCB's website is optimised for the latest version of Firefox. Visit their website to download this free software.

How do I find the contact details of an NCB staff member?
Please contact enquiries@ncb.org.uk and we will direct your enquiry to the relevant contact at NCB.

How do I subscribe to or get removed from a mailing list?
Please email websupport@ncb.org.uk, stating the name of the mailing list and whether you wish to be subscribed to or removed from it.

What do I need to do if I want to reproduce any material from your wesbite?
Please email Paul Taylor ptaylor@ncb.org.uk detailing the materials you would like to use and in what context.

I can't find what I'm looking for - what should I do?
Try using the search feature on the NCB site. You could also check our site map for the page you need.